At Opalhouse Store, we understand that creating your dream home doesn’t end with selecting beautiful pieces—it extends to ensuring they arrive safely and promptly at your doorstep. Our delivery process is designed with the same care and attention to detail that goes into curating our collections.

Our Shipping Process

Once you’ve placed your order, our team begins preparing your carefully selected items for their journey to your home. Our standard order processing time is 1-2 business days, after which your package will be dispatched via your chosen shipping method.

Please note: We ship globally, with the exception of some Asian countries and remote locations. If you have questions about delivery to your specific area, please contact our customer service team.

Shipping Options

Standard Shipping – $12.95

For those who prefer a balance of speed and value, our standard shipping option utilizes trusted carriers DHL or FedEx. With this service, your order will typically arrive within 10-15 business days after dispatch.

This option is ideal when you’re excited to refresh your space and want a reliable estimated delivery window.

Free Shipping

For orders of $50 or more, we’re pleased to offer complimentary shipping via EMS. This economical option delivers your Opalhouse treasures within 15-25 business days after dispatch.

Free shipping allows you to invest more in transforming your home while still enjoying reliable delivery service.

What to Expect After Ordering

  • Order Confirmation: Immediately after placing your order, you’ll receive an email confirmation with your order details.
  • Processing Update: Within 1-2 business days, we’ll notify you when your order is being prepared for shipment.
  • Shipping Notification: Once your order ships, you’ll receive a tracking number to monitor your package’s journey.
  • Delivery: Your carrier will deliver your package directly to your provided address.

International Considerations

As we serve customers across the globe, please be aware that international shipments may be subject to customs duties, taxes, or fees imposed by your country’s import regulations. These charges are the responsibility of the recipient and are not included in your Opalhouse Store order total.

Our Commitment to You

Just as we carefully select each product in our collections to bring style and comfort to your home, we approach delivery with the same thoughtful consideration. We partner with reputable carriers to ensure your Opalhouse pieces arrive in perfect condition, ready to transform your space.

If you have any questions about delivery or need assistance with an existing order, our dedicated customer service team is here to help. Contact us at [email protected], and we’ll be happy to assist you.

Thank you for choosing Opalhouse Store to help create a home that reflects your unique style and personality. We’re honored to be part of your journey to a more beautiful living space.